Servo Motor Repair / Spindle Motor Repair
Southeast Servo, LLC 110 Sawmill Road, Norris, Tennessee 37828
Turnaround times vary with what is wrong with the servo motor but normally turnaround times for most servo motors is from 7-10 days barring special part requirements. We stock the more commonly used encoders and resolvers to better our turnaround times but we cannot stock them all. Should your servo motor have a defective encoder that we do not stock, we will have to send the encoder out for repair. This will delay the repair quote approximately 2-4 weeks. Time for the repair after approval is stated on your quotation but is generally between 2 to 10 days to allow for assembly and testing time. Rush repairs are available on most servo motors within 24 hours barring special part requirements.
We return most rush repairs within 24 hours after receipt. Encoder repairs will extend the turnaround time by one to two days normally. Of course we can’t guarantee we can repair any servo motor that you might send. Please call and let us know if you need rush service
Upon receipt of your servo motor we will check the windings, magnet strength, the feedback, and bearings. A quote should be generated within a week after receipt of the motor detailing what we found wrong with your servo motor. We also will explain what may have caused the problem and give you a written description of what needs to be done for repair. Should the feedback device not work properly, your quote will be delayed until we can get a price to repair the feedback device. This commonly takes around two weeks to determine what is wrong with it, find repair parts, and get a price and delivery to repair.
Jobs with “no problems found” will be quoted two ways:
1) A minimum certification charge with no warranty and
2) A complete repair to replace bearings, check and machine end frames if necessary, align feedback, test, and paint with a 15 month warranty.
Turnaround Times for Servos